Cbsubs: Workflow problem with plan upgrade

hello

I have few plan and all their workflow are set for allow upgrade only if is more expensive. This seem to work and for what I see when I login, if user is owner of the more expensive plan, all other are not displayed.

However I have one specific user (is a test user where I made many plan change, upgrade, deletion) where even if is the owner of expensive plan, all other cheapest plan are displayed.

I wondering why this happen and how to solve this. I suppose is because all my test made a mess between all actions but I would like be sure this will not happen with a real customer..

any clue ?

thank

Depends on how your test user subscribed. If they immediately subscribed to the most expensive plan I believe it'll still show the cheaper plans as there's no track record of progress. You can enforce progression by adding conditionals to show/hide a plan based off existing subscriptions on the Workflows tab of your plans using conditionals.