[SOLVED] Urgent-Session Expired on Registration page

Hi,

I keep getting an error on the CB registration page.

Session expired or cookies are not enabled in your browser. Please press "reload page" in your browser, and enable cookies in your browser.

It happens in most browsers except for Crome. Its not the cache, it has been cleared. Please advise

I have Joomla 2.5.28 and CB 2.0.12. Please get back asap. This is on a live site.

Thanks,

Anthony

Hi

Developer for Anthony here. I figured I would provide more detail in regards to the issue at hand.

Registration is located here: www.membersonlysupplements.com/component/comprofiler/registers

When using all other browsers (except for chrome) you can't sign up. This includes mobile phones, IE (that dumb browsers), firefox, safari and so forth. You receive an error message that your session has expired. Now a few months ago we received this error message and it was due to a plugin - but nothing has been installed recently. The only changes to CB have been some updates to fields and what tabs they belong in. Nothing in here that I can see that would be causing it.

I have reviewed all forum posts and many say turn off the AJAX checker and spoof checker. This has already been done as well. I have gone through the code and don't see anything wrong. I have re-uploaded Community Builder over top of itself and still nothing. I have run out of ideas of what could possible be the issue?


screencast.com/t/65Eui4kMuNkv -> The popup after I choose submit.

screencast.com/t/FeLsbc0p34z -> AJAX Username Checker off

screencast.com/t/mRqvRwXBti -> Spoof checking turned off

Can you please take a look at the issue and tell us how to resolve it. I would be more than willing to share creds but I was unable to find a method of sharing this information.

Kindest regards,

--Steven Pignataro

You've a caching problem. You can't cache CBs forms, because we use a security token to prevent spam. The token must be renewed on every page load otherwise you're sending an out of date token that won't validate. I can confirm caching is enabled by refreshing the page and seeing that my cbsecuritym3 and cbrasitway values never change. They should be different on every page load.

That was in fact the problem. Thanks for pointing it out.