CB Not Sending Email Registrations

damurphy
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9 years 4 weeks ago #283821 by damurphy

CB Not Sending Email Registrations was created by damurphy

I just installed Joomla 3.6. I have the latest version of CB.

When users sign up for access to my website, they have to confirm their emails by responding to an email sent by my website to their registration email.

My users are complaining that they are not receiving emails. This website is 10 years old. I have been able to send emails in the past.

I am using SMTP to send emails. I can send emails using the same SMTP settings from gmail.com . So my settings are correct.

The problem seems to be Joomla and possibly CB.

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krileon
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9 years 4 weeks ago #283848 by krileon

Replied by krileon on topic CB Not Sending Email Registrations

Test Joomla mass mailer to see if it's working. If not review your mailer settings. If it is test CB > User Management > Mass Mailer to see if it's working. This is almost always due to mailer configuration, but it can also be an issue with the host or mail server. See the below on using SMTP with CB.

www.joomlapolis.com/forum/153-professional-member-support/227832-solved-is-there-a-bug-with-smtp-mode#255667

Kyle (Krileon)
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