Unsuccessful install of community builder over 1.9.1 on a mirror of my production site.

fwiffo2k
OFFLINE
Posts: 5
Thanks: 0
Karma: 0

9 years 2 days ago #284650 by fwiffo2k

Unsuccessful install of community builder over 1.9.1 on a mirror of my production site. was created by fwiffo2k

Hello,

As stated in the subject I am unable to install community builder latest over the 1.9.1 installed in my joomla 2.5.28 (yes, I know it's not supported by december 2014, but plans on upgrading are not on a recent date).

We decided to move to new CB, specially for some plug-ins, so we decided to buy the professional...but as of now, we aren't able to install it.

We even tried to:

remove all plug-ins, remove all CB, everything, but install is not successfull.

attached is a shot of installation attempt...

Attachments:

Please Log in or Create an account to join the conversation.

krileon
ONLINE
Posts: 49441
Thanks: 8467
Karma: 1465

9 years 1 day ago #284677 by krileon

Replied by krileon on topic Unsuccessful install of community builder over 1.9.1 on a mirror of my production site.

It should've given a reason why it failed. If it failed without a reason it typically means a fatal error occurred. Extract the package installer and inside the extensions folder will be a packages folder. Inside that folder is CB. Try installing CB without the package installer. As I've not had a Joomla 2.5 install for over a year now you're basically in untested territory.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beat, nant, krileon