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CB GroupJive 'Error Group does not exist.'

8 years 10 months ago #286962 by catchupnews
CB GroupJive 'Error Group does not exist.' was created by catchupnews
Access a group from a listing generated via menuitem type CB GroupJive plugin (action; 'All Groups') seems to work perfectly - /pluginclass.html?plugin=cbgroupjive&action=groups&func=show&id=8

Yet accessing a group via CB GroupJive module or tab from user profile page produces 'Error Group does not exist.'

The link invariably is: /pluginclass.html?plugin=cbgroupjive&action=categories&func=show&id=0

I noticed show&id= is always equal to zero. Could that be the reason and if so how do I resolve this?

Thanks

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  • krileon
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8 years 10 months ago #286967 by krileon
Replied by krileon on topic CB GroupJive 'Error Group does not exist.'
Works fine on our demo site below.

demo.cbdemosites.com/

The GJ module is on the left on the home page. Please ensure all of GJ is up to date including its module. Yes, the id=0 would be your issue but I've no idea the cause.

Kyle (Krileon)
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8 years 10 months ago #286977 by catchupnews
Replied by catchupnews on topic CB GroupJive 'Error Group does not exist.'
Issue now resolved. Had to unpublish all GroupJive menu items that was created when GroupJive was first installed. Don't know why that is but it seems to have solved the problem. Thanks.

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8 years 10 months ago #287002 by krileon
Replied by krileon on topic CB GroupJive 'Error Group does not exist.'
GJ doesn't create any menu items on install. Could've been old menu items that may not be valid (e.g. maybe from old quickstart package).

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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