If Two-Factor Authentication has been enabled, we cannot change passwords through the Edit Your Profile tabs.
This error appears if TFA is configured: Password : Incorrect password, please try again.
Once the TFA configuration is disabled for that account, the password can then be changed.
When a user requests a new password from "Forgot Login?", I have an auto-action SET `requireReset` = 1 so they must change their password on the first login with that temp password. A user with TFA could not set a new password. We serendipitously found that having TFA enabled was the problem.
Is the password change trying to verify the current password on the change form by a means that requires the TFA code, but there's no field to put the current code in?
This is fixed in latest CB build. Please update and see if issue resolved.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Kunena doesn't like # in the search criteria so you can use 6666] usually to find the post attached to the ticket. We usually add the post link to the ticket on the forge as well.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
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Localization
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CB Quickstart
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Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
