Problem installing CB Update
krileon
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4 years 3 weeks ago #317632
by krileon
Kyle (Krileon)
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Replied by krileon on topic Problem installing CB Update
The php.ini path CB and Joomla output is just the response from php_ini_loaded_file() function call. So that's the INI file PHP is actually using. Your other ones are not being used for whatever reason. Only your host will be able to resolve that.
Regarding "Install from Web" does it also not work on your live site? It seams to intermittently fail for unknown reasons at this time. I've purged the cache on our end if you'd like to give it another try.
Regarding "Install from Web" does it also not work on your live site? It seams to intermittently fail for unknown reasons at this time. I've purged the cache on our end if you'd like to give it another try.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: autobahn
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- autobahn
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4 years 3 weeks ago #317656
by autobahn
Replied by autobahn on topic Problem installing CB Update
As promised, an update following my request to our hosting provider.
They manually edited the php.ini file to increase the upload_max_filesize and I've been able to the updates using Upload Package.
CPanel seems to have been showing the wrong values (file?) for the Home Directory file (it's a MultiPHP environment) for our domain.
I'll try to Install from Web next time I update, but I still want to thank you both for all your efforts even though I fell back on the method with which I am most comfortable.
Regards and thanks.
They manually edited the php.ini file to increase the upload_max_filesize and I've been able to the updates using Upload Package.
CPanel seems to have been showing the wrong values (file?) for the Home Directory file (it's a MultiPHP environment) for our domain.
I'll try to Install from Web next time I update, but I still want to thank you both for all your efforts even though I fell back on the method with which I am most comfortable.
Regards and thanks.
The following user(s) said Thank You: krileon
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