Registration Form - Session expired or cookies are not enabled in your browser.

4 months 4 weeks ago #336205 by jmaridon
Error:
[Session expired or cookies are not enabled in your browser. Please press "reload page" in your browser, and enable cookies in your browser.]

The error happens sometimes on the Registration Page upon entering the user name.

Normally the form returns a green "The username 'username' is available." or red "The username 'username' is already in use." message.

When the error occurs, it occurs on every platform for anyone trying to fill out the registration form regardless of cookie settings or page reloads. It also does not matter if the entered username is available or not.

After 10 or 15 minutes, the error goes away and the form works as expected.

Joomla 4.2.2
CB 2.7.3+build.2022.09.26.13.53.56.486969333
PHP Version 8.1.26
 

Please Log in to join the conversation.

4 months 3 weeks ago #336210 by krileon
Your form tokens are expiring. We exclusively use Joomla for this now. Are you using any kind of page caching on your site? It's often due to an old token being cached. Issue going away after a few minutes is usually the result of a cache clear fixing it.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: jmaridon

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.149 seconds

Facebook Twitter LinkedIn