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Present options on plan renewal?

  • petekuhn
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6 hours 19 minutes ago #341035 by petekuhn
Present options on plan renewal? was created by petekuhn
We have a plan with two options, one for a quarter and the other for a year, with different prices.
When a member renews, it only presents the option they in the current subscription. Is it possible to present both of them?

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  • krileon
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6 hours 17 minutes ago #341036 by krileon
Replied by krileon on topic Present options on plan renewal?
By options do you mean CBSubs Options? If so they need to change the options before renewing. There should be a button above the renewal button to do this if you allow options to be changed.


Kyle (Krileon)
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  • petekuhn
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14 minutes ago #341039 by petekuhn
Replied by petekuhn on topic Present options on plan renewal?
I have both Allow Changing Options and Allow Changing Prices set. This is what the relevant part of the renewal page looks like
 

However, clicking on the Change Pricing doesn't do anything, and I get this error in the console

cbsubsoptions.js?v=36e3ec54f6a4e223:241 
            
            
           GET https://SITE/index.php?option=com_comprofiler&view=pluginclass&plugin=cbpaidsubscriptions&cbpact=cbsubsclass&cbpclass=options&do=form&plan=3&sub=12017&5b31bd1c00ae0d99052b64d281a5396d=1&Itemid=141&format=raw 401 (Unauthorized)

I have played around with setting Allow Changing Options and Allow Changing Pricing separately. With Allow Changing Options only, there is no button displayed, and with Allow Changing Price only there is, but it does nothing.
 

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