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Signup Emails

  • adhillon
  • adhillon
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2 weeks 4 days ago #341459 by adhillon
Signup Emails was created by adhillon
Outgoing emails are not working when a new user signs up. 
The mail settings in Joomla configuration work fine and I get an email, CB signups do not generate an email.
Maybe a setting has been changed in error,
Please advise where I should look for the cause. 

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  • krileon
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2 weeks 4 days ago #341461 by krileon
Replied by krileon on topic Signup Emails
Within CB > Configuration > Registration ensure "Registration Email Address" is set to an email address that's a valid outbound email address for your mail server or leave it blank so it uses whatever you've configured in Joomla, which also needs be valid. The email tester in Joomla just emails itself it's not very reliable for testing emails against other domains. Do you receive any email when emailing your user from CB > User Management using Mass Mailer?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • adhillon
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2 weeks 4 days ago #341462 by adhillon
Replied by adhillon on topic Signup Emails
Mass Mailer works fine.

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  • krileon
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2 weeks 4 days ago #341464 by krileon
Replied by krileon on topic Signup Emails
Strange, then sign up emails should work without issue as it's all the same API. Are you sure the email didn't go into junk mail? Please be sure a subject and body message are supplied for the registration emails in CB > Configuration > Registration. The defaults should be language keys.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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