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Error when deleting multiple users

  • a2zcs
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14 hours 29 minutes ago #341978 by a2zcs
Error when deleting multiple users was created by a2zcs
HI,
We are trying to cleanup our database some and need to be able to delete multiple innactive members at the same time. When we try however we are getting an error of "Null primary key not allowed" and only one user is deleted. Anyway to fix this?

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  • krileon
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12 hours 32 minutes ago - 12 hours 31 minutes ago #341979 by krileon
Replied by krileon on topic Error when deleting multiple users
Deleting how? From CB > User Management or directly from your database? I do not recommend directly deleting from database as none of the user cleanup will take place.


Kyle (Krileon)
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Last edit: 12 hours 31 minutes ago by krileon.

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  • a2zcs
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11 hours 42 minutes ago #341980 by a2zcs
Replied by a2zcs on topic Error when deleting multiple users
Hi, This happens right in CB's User Management

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  • krileon
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11 hours 15 minutes ago #341981 by krileon
Replied by krileon on topic Error when deleting multiple users
Ensure all CB plugins are up to date and retry. If issue persists enable debug mode and maximum error reporting in Joomla global configuration then retry and see if it tells you more specifically where the error is coming from. If it does not try unpublishing non-core CB plugins in CB > Plugin Management then retry to see if a plugin conflict is happening. If issue persists it's very likely a Joomla plugin acting on Joomla user delete events so would be either a Joomla System or User plugin being the cause.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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