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CB Gallery - Unable to delete or edit uploaded images

  • huntrdog
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3 weeks 15 hours ago #344384 by huntrdog
Hello,

I must have something set incorrectly, as users nor super admin is able to delete or edit uploaded CB gallery media. Only "Share Media" and "Create Album" buttons are present. 

Thank you in advance for your guidance. 

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  • krileon
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3 weeks 15 hours ago #344385 by krileon
You should see the buttons for that in the modal window. Is the below menu items not showing?

 

Is this on the profile gallery? Uploads to CB Activity?


Kyle (Krileon)
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  • huntrdog
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3 weeks 14 hours ago #344387 by huntrdog
No modal window. Images appear in a new window. 

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  • krileon
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3 weeks 14 hours ago #344388 by krileon
That typically means something on the page is completely breaking the JavaScript. Enable debug mode and maximum error reporting in Joomla global configuration. Then navigate to the gallery on frontend. Once there press F12 to open your browsers developer tools and select the Console tab. Now refresh the page and see if there's any errors. They should be highlighted red if there are any.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
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  • huntrdog
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3 weeks 13 hours ago #344389 by huntrdog
I followed your instructions to enable Joomla Debug and Maximum Error Reporting and checked the browser Console both on page load and immediately after clicking a gallery image. There are no JavaScript errors.I inspected the Gallery HTML and the thumbnail is generating the expected CB Gallery modal trigger, including:
Code:
data-cbgallery-modal="true"
and
Code:
data-cbgallery-modal-data="..."
Clicking the image does not change the browser URL, so the link is apparently being intercepted as intended. However, no
Code:
galleryModal
or other
Code:
cbgallery
modal element is added to the DOM after clicking.Instead, the image appears over the existing page as if the modal is only partially being rendered. Clicking the X immediately removes it and reveals the page underneath, with no page reload or network request.The site is running Joomla 6,1 Community Builder 2.1.1 and CB Gallery 4.0.0.Could you advise what would cause the CB Gallery modal trigger to be present and intercepted, but the actual modal container not to be initialized/inserted, without producing a JavaScript console error?I can provide the relevant HTML/Inspector screenshots if helpful.

Thanks again. 

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  • krileon
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3 weeks 10 hours ago #344390 by krileon
So the modal window is working or it isn't? Your previous reply says it wasn't, but now it is? The modal window should sit on top of the current page and close with Esc or clicking the X button. You should see the dropdown options top right of the modal window. If the modal window isn't displaying properly then you probably have a CSS conflict coming from somewhere breaking the modal windows styling. Try switching to Joomla's default Cassiopeia template and see if your issue persists.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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