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CB Activity - Comments Mode Display Issue

  • ml25
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22 hours 5 minutes ago - 7 hours 30 minutes ago #341714 by ml25
Hello,

I am contacting you because I have recently encountered a problem with CB Activity, whereas until now everything was working fine.

On my website and that of a friend, we display a chat room using a CB Activity module that we use for this purpose.

The module configuration is as follows:

Mode: Comments
Stream: Modules


This has always worked well, but recently it has stopped working. Super Users have access to the chat module and can see it, but other users cannot.

However, when I change the mode to ‘Activity’ instead, it works, so it seems that this may be related to the ‘Comments’ mode.

However, looking more closely at the permissions, they seem to be set up correctly, unless I've missed something. 

The module is accessible to the correct user group.

The CB Activity plugin gives access to the Registered group. The ‘Modules’ Comment Stream is accessible to the Public group. 

The Joomla plugins linked to CB have the correct access.

I have looked everywhere I can think of but have not found any permission issues in the configurations or other places where it could be misconfigured, and I have not found any topics on this subject in the forum, so I am sharing it with you and asking for your help to find out if it is a misconfiguration somewhere, a bug on the site, or a site linked to the latest updates.

Thank you very much in advance for any help and insight, which would be greatly appreciated 

Mathias
Last edit: 7 hours 30 minutes ago by ml25.

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  • krileon
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21 hours 13 minutes ago #341715 by krileon
Replied by krileon on topic CB Activity - Comments Mode Display Issue
Was able to confirm. Looks like a strange issue with the Joomla API we're calling to retrieve the module object. Some reason it's not returning the module anymore. Am investigating and working on a fix now.


Kyle (Krileon)
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  • krileon
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21 hours 2 minutes ago #341716 by krileon
Replied by krileon on topic CB Activity - Comments Mode Display Issue
Ok, was able to find and fix the cause. Was an issue with Joomla's API not working quite as described. Fix is available in latest CB Activity build release. You won't need to do anything beyond updating as it should just work as expected.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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