My Paid Subscription plugin won't install

2 months 2 weeks ago #324222 by mnaged2021
My Paid Subscription plugin won't install was created by mnaged2021
This is what I get when trying to install the software. Am I missing something?

System Information
Joomla: 3.9.25
PHP: 7.3.27
Database: mysql 5.5.5-10.2.37-MariaDB

Package
File: 002_cbplug_CBSubs_MAIN-4.5.0+build.2021.03.01.06.37.41.6701638db.zip
Log:
500 - Internal Server Error

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2 months 2 weeks ago #324231 by krileon
Replied by krileon on topic My Paid Subscription plugin won't install
Enable debug mode and maximum error reporting in Joomla global configuration then retry to see if the error is exposed in the log. If not try unzipping the installer and installing 002_cbplug_CBSubs_MAIN-4.5.0+build.2021.03.01.06.37.41.6701638db.zip manually from /extensions/cbplugins to CB > Plugin Management > Install CB Plugin and see if any errors are shown.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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2 months 2 weeks ago #324235 by mnaged2021
Replied by mnaged2021 on topic My Paid Subscription plugin won't install
It didn't work again. I turned on the debug and error reporting and I have a couple of screen shots of the issues it seems almost like a db issue.

Here is the error I received when trying to install the file you suggested.

Row size too large (> 8126). Changing some columns to TEXT or BLOB may help. In current row format, BLOB prefix of 0 bytes is stored inline.
#0 /home/maae/public_html/libraries/CBLib/CBLib/Database/Driver/CmsDatabaseDriver.php(325): JDatabaseDriverMysqli->execute() #1 /home/maae/public_html/libraries/CBLib/CBLib/Database/DatabaseUpgrade.php(1807): CBLib\Database\Driver\CmsDatabaseDriver->query() #2 /home/maae/public_html/libraries/CBLib/CBLib/Database/DatabaseUpgrade.php(1778): CBLib\Database\DatabaseUpgrade->doQuery('CREATE TABLE `#...') #3 /home/maae/public_html/libraries/CBLib/CBLib/Database/DatabaseUpgrade.php(289): CBLib\Database\DatabaseUpgrade->createTable(Object(CBLib\Xml\SimpleXMLElement), 'cbpaidsubscript...') #4 /home/maae/public_html/libraries/CBLib/CBLib/Database/DatabaseUpgrade.php(249): CBLib\Database\DatabaseUpgrade->checkXmlTableDescription(Object(CBLib\Xml\SimpleXMLElement), 'cbpaidsubscript...', true, true, NULL) #5 /home/maae/public_html/libraries/CBLib/CB/Legacy/cbInstallerPlugin.php(248): CBLib\Database\DatabaseUpgrade->checkXmlDatabaseDescription(Object(CBLib\Xml\SimpleXMLElement), 'cbpaidsubscript...', true, NULL, NULL) #6 /home/maae/public_html/libraries/CBLib/CB/Legacy/CBInstallPlugin.php(1335): cbInstallerPlugin->install() #7 /home/maae/public_html/libraries/CBLib/CB/Legacy/CBInstallPlugin.php(101): CBInstallPlugin->installPluginUpload() #8 /home/maae/public_html/libraries/CBLib/CBLib/AhaWow/Controller/ActionController.php(927): CBInstallPlugin->store() #9 /home/maae/public_html/libraries/CBLib/CBLib/AhaWow/Controller/ActionController.php(592): CBLib\AhaWow\Controller\ActionController->savePluginView(Array, Array, Array, Array, Object(CBLib\Xml\SimpleXMLElement), Object(CBInstallPlugin), Object(CBLib\AhaWow\Controller\RegistryEditController), 'apply', 'class', NULL, Object(CBLib\Xml\SimpleXMLElement), Object(CBLib\Registry\Registry), 'b3B0aW9uPWNvbV9...', 2) #10 /home/maae/public_html/libraries/CBLib/CBLib/AhaWow/Controller/ActionController.php(170): CBLib\AhaWow\Controller\ActionController->drawView('com_comprofiler', 'installcbplugin', Object(CBLib\Xml\SimpleXMLElement), 'apply') #11 /home/maae/public_html/libraries/CBLib/CBLib/AhaWow/Controller/Controller.php(131): CBLib\AhaWow\Controller\ActionController->handleAction(Array) #12 /home/maae/public_html/libraries/CBLib/CBLib/AhaWow/Controller/Controller.php(111): CBLib\AhaWow\Controller\Controller->execute(Array, Object(CBLib\Output\Output)) #13 /home/maae/public_html/libraries/CBLib/CBLib/Controller/Controller.php(101): CBLib\AhaWow\Controller\Controller->dispatchRoute(Array) #14 /home/maae/public_html/libraries/CBLib/CBLib/Controller/Controller.php(78): CBLib\Controller\Controller->execute('installcbplugin...') #15 /home/maae/public_html/libraries/CBLib/CBLib/Controller/Dispatcher.php(86): CBLib\Controller\Controller->dispatch('installcbplugin...') #16 /home/maae/public_html/libraries/CBLib/CBLib/Application/Application.php(165): CBLib\Controller\Dispatcher->dispatch() #17 /home/maae/public_html/libraries/CBLib/CBLib/Core/CBLib.php(179): CBLib\Application\Application->dispatch() #18 /home/maae/public_html/administrator/components/com_comprofiler/admin.comprofiler.controller.php(202): CBLib\Core\CBLib::execute() #19 /home/maae/public_html/administrator/components/com_comprofiler/comprofiler.php(14): require('/home/maae/publ...') #20 /home/maae/public_html/libraries/src/Component/ComponentHelper.php(402): require_once('/home/maae/publ...') #21 /home/maae/public_html/libraries/src/Component/ComponentHelper.php(377): Joomla\CMS\Component\ComponentHelper::executeComponent('/home/maae/publ...') #22 /home/maae/public_html/libraries/src/Application/AdministratorApplication.php(101): Joomla\CMS\Component\ComponentHelper::renderComponent('com_comprofiler') #23 /home/maae/public_html/libraries/src/Application/AdministratorApplication.php(159): Joomla\CMS\Application\AdministratorApplication->dispatch() #24 /home/maae/public_html/libraries/src/Application/CMSApplication.php(203): Joomla\CMS\Application\AdministratorApplication->doExecute() #25 /home/maae/public_html/administrator/index.php(51): Joomla\CMS\Application\CMSApplication->execute() #26 {main}
Attachments:

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2 months 2 weeks ago #324240 by krileon
Replied by krileon on topic My Paid Subscription plugin won't install

Database: mysql 5.5.5-10.2.37-MariaDB

MariaDB is not officially supported. Specifically your issue is discussed in the following topics.

www.joomlapolis.com/forum/277-cb-paid-subscriptions-support/243606-002-cbplug-cbsubs-main-failed-to-install?start=6#323412
www.joomlapolis.com/forum/255-developer-members-support/243648-cbsubs-payments-table-rows-too-large-migration-failing#323485

The below topic goes into detail on how to correct MariaDB settings so they more closely match MySQL and should work.

www.joomlapolis.com/forum/153-professional-member-support/242484-installation-cb-connect-failed?start=12#318734

You however are using a very old release of MariaDB and do suggest updating. You may need to contact your host regarding all of this if they don't provide access to make these changes yourself.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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