Both plans I thought were exclusive, yet they both have the same parent-The default Top parent...I think this is the area I'm slipping up on though not sure, here's a screenshot of my current subscription plans...At the moment I want the Gold membership to be free though later I will charge for this membership so I have a basic free membership which I'll activate as the default when I start charging.I also have the Platinum Pro plan, I made this in an attempt to create a free plan that I can upgrade people to as a reward plan but it didn't work as I want to be the only one to be able to see such but I cant seem to set it right-The only plans I'm really using atm is the Gold and Platinum



Now to the error I get when trying to manually upgrade-





Again it seems to be saying what you guys are but I think to simplify it its saying I cant have two regos to the same two child plans of the one parent????? I did change one of the plans to a different parent and it still diidnt allow upgrade.? I might be a bit dull but the message just don't make sense LOL

On the other aspect Nant the member I'm talking about registered, paid, yet couldn't see the content because in the user list their user group showed blank in both the CB Sub area and the Joomla User group, I had to manually add them but there was a Paypal issue that halted the payment, when I confirmed my Paypal email the payment went through, could this have caused the non automatic rego'ing problem...

I don't mind manually adding members atm as it seems I'll av to until I can get through the whole PDF help file LOL, its the upgrading bit thats annoyin me the most

Cheers for your replies guys, hopefully the screenies may help a bit better this time in expalining the issue..Regards Kain

For some reason wldnt let me post this one aswell, but heres my basic levels atm.

Alrighty something weird just happened-It worked????

It continullay refused to let me do it through the user member subscription tab in CB_Subs, coming up with the same error, tried it the way you mentioned Beat by doing a search instead to find the member then went into their subscription plan through a slightly different door, pushed the upgrade button (Ultimately in the same spot) and it worked..That seems really strange ?

But at least I hope that bits sorted LOL..I think...Cheerz Beat and Nant, the auto rego thing I'll keep an eye on, kinda need a new rego to see if it was just the Paypal issue so will report then if its all good..Again cheerz for the help guys..Much appreciated

This is a very helpful thread.. I now understand how to manually subscribe a user to a plan. I have one additional question however.

Is there a way to manually change the start and end date for a subscription plan? I am currently converting an organization from a manual membership plan to using CBSubs online. Fortunately it's time for most of the club members to renew their memberships, so I don't have to worry about everybody having issues with existing memberships. But some of the users who will be registering on the site will already have membership that has not expired yet. For instance, one user I just manually set up as a test has a membership that is good from 12/10/11 to 12/10/12, however on the site that person is good from 1/25/12 to 1/25/13.

I'd like to be able to set the term manually for the year to begin on 12/10/11 and end on 12/10/12 so there will not be a membership lapse.

Thanks for any insight you can provide. Great product so far!!!