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[SOLVED] Email on expiration not triggered by logging in to backend

10 years 11 months ago - 10 years 10 months ago #228300 by andor
[SOLVED] Email on expiration not triggered by logging in to backend was created by andor
I'm rather close to have a full CBSUbs setup ready for launch :) and went over to test the last pieces.

Two questions concerning the expiration email:

1) I created a 10 minute plan and subscribed as a new user. After 10 minutes, I logged in and out a couple of times as admin in backend and waited for the expiration email, but nothing happened.

No mail were triggered until I logged in as the frontend user. What am I missing?

2) I've installed the Mailer plugin and wonder if it's better to use that one for expiration emails or just go with the standard setup for each plan ("Email on expiration"). If I haven't misunderstood the plans setup structure, I have these two options, right?
Joomla 2.5.13
CB 1.9.1
CBSubs 3.0.0

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10 years 10 months ago #228522 by krileon
Replied by krileon on topic Email on expiration not triggered by logging in to backend

1) I created a 10 minute plan and subscribed as a new user. After 10 minutes, I logged in and out a couple of times as admin in backend and waited for the expiration email, but nothing happened.

No mail were triggered until I logged in as the frontend user. What am I missing?

Login and logout of backend doesn't trigger it. You need to navigate to CBSubs for it to trigger.

2) I've installed the Mailer plugin and wonder if it's better to use that one for expiration emails or just go with the standard setup for each plan ("Email on expiration"). If I haven't misunderstood the plans setup structure, I have these two options, right?

You don't need CBSubs Mailer to send an expiration email on expiration. In both cases you'll really want to setup the CRON URLs so it's done automatically.

Kyle (Krileon)
Community Builder Team Member
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