CB Subs CB Field

10 years 2 months ago #241644 by s2scommun
Replied by s2scommun on topic CB Subs CB Field
Hi Krileon,

We went away from this process for a bit however we have now returned to this and we are seeing the same issue. To answer your question, it does work if I upload from Profile edit. However, it is extremely user unfriendly for them to go through this process..

Is there a fix here at all? Thanks for your time as always..

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10 years 2 months ago #241856 by krileon
Replied by krileon on topic CB Subs CB Field
Please check what version of CB File you are using. The latest is 1.6. If using an older version it's possible this is a bug, but I can't see why the notification would work in profile edit, but not with the ajax usage.


Kyle (Krileon)
Community Builder Team Member
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10 years 2 months ago #241923 by s2scommun
Replied by s2scommun on topic CB Subs CB Field
Kyle, definitely using 1.6 - can I provide you my details over PM?

We've had several users who have submitted their files in the past week and we need a notification system so that we can reply promptly.

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10 years 1 month ago #241964 by krileon
Replied by krileon on topic CB Subs CB Field
Are you making the field ajax with the built in file fields ajax functionality or are you making it ajax using CB Core Fields Ajax? As with CB Core Fields Ajax it may not send a notification. Beyond that there's not much I can advise as that plugin is completely gone and has merged into CB 2.0 core as a core fieldtype where it has no notification features (notification can be sent by acting on onAfterUserFileUpdate trigger using CB Auto Actions).


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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10 years 1 month ago #242017 by s2scommun
Replied by s2scommun on topic CB Subs CB Field
I am using the CB Ajax File fieldtype plugin that we purchased in addition to CBSubs.. there doesn't seem to be much point to this plugin if the basic function of email notification is not working.

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10 years 1 month ago #242084 by krileon
Replied by krileon on topic CB Subs CB Field
The notification feature is only 10% of the fields purpose. Its purpose is to allow file uploads. Nothing more than that. The notification is gone with release of CB 2.0 and can be added using a Email action with CB Auto Actions. Aside from that there's not much I can advise as I can't fix a plugin that is already completely rewritten and moved into CBs core. If the notification is working fine from profile edit then I recommend just not using the ajax feature.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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