We archived our entire CBSubs community forums. You can find the old SQL Actions topics below, but most may not be relevant now.

www.joomlapolis.com/forum/90-sql-actions

There isn't one, we don't maintain community forums for CBSubs anymore as people keep posting in the wrong location. You can share your actions here in the support forums if you like, it's up to you, as everyone is can read any post (we only restrict posting access, not read access).

Mmh... But a dedicated and properly named (sub)forum is much easier, IMHO.

It sounds like it would be, but it's not. We had properly sub categorized forums and it doesn't work and hasn't worked for well over a year. People kept posting in the wrong location. We'd have support customers posting in community forums then demanding refunds for not getting support, because they didn't post in support forums. We eliminated possibility for this confusion by simply getting rid of the CBSubs community forums and has been working well to keep the support centralized for CBSubs.

I think, the information and related topics are very specific. Posting and searching in different support forums seems strange to me. That doesn´t improve the situation.

I'm sorry, but that's just how it is. We've tried the other way and the other way doesn't work. It's easier for us to change our category structure then to teach an entire userbase forum etiquette. A forum category per support subscription keeps it as simple as possible to avoid any confusion.

If it is declared as a "user-to-user" forum, you don´t have to maintain anything.

Of course we do as people post in the wrong location constantly. It's extremely frustrating to have multiple refund requests because a user never received support due to them posting in the community forums and not the support forums. I know it makes more sense to you to have it categorized and it does to me too, but it doesn't work and was costing us far too much revenue to keep it that way.