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- [#4247] This and next calendar month expires before the end of the next month
[#4247] This and next calendar month expires before the end of the next month
- techbranchsm
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10 years 7 months ago - 10 years 7 months ago #233980
by techbranchsm
[#4247] This and next calendar month expires before the end of the next month was created by techbranchsm
There appears to be a bug in the CB Subs > Plans > Validity > This and next calendar month
For several months we have noticed that users registered for plans that are selected with the Validity of "This and next calendar month" loose access to the protected pages after (number of days in the previous month that they registered) days into the next month even though the month is not over.
For example if someone registered for a plan on Feb 25 that has the validity of "This and next calendar month" they loose access to protected pages on March 25 and yet March doesn't end until the 31st.
This is requirement me to go in and use a work around to grant them access to content they subscribed for.
For several months we have noticed that users registered for plans that are selected with the Validity of "This and next calendar month" loose access to the protected pages after (number of days in the previous month that they registered) days into the next month even though the month is not over.
For example if someone registered for a plan on Feb 25 that has the validity of "This and next calendar month" they loose access to protected pages on March 25 and yet March doesn't end until the 31st.
This is requirement me to go in and use a work around to grant them access to content they subscribed for.
Last edit: 10 years 7 months ago by krileon.
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krileon
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10 years 7 months ago #233985
by krileon
Kyle (Krileon)
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Replied by krileon on topic This and next calendar month expires before the end of the next month
Looks like a bug. I've created a bug ticket for further investigation. As a workaround you can give you plan a 10 day grace period or greater so they won't truly expire on the 25th.
#4247
#4247
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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