CB Subs Worldpay payment plugin issue
- it.manager
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10 years 1 month ago #242437
by it.manager
CB Subs Worldpay payment plugin issue was created by it.manager
We have purchased the CBsubs worldpay payment plugin but couldnt post in the CB subs forum so am posting here.
The problem we are facing is as follow:-
We are using worldpay with recurring payment and the first payment happens just fine and we get the notification also from worldpay but the consecutive recurring payment notifications are not recieved by cb subs and so the account gets de-activated. However if we log into the worldpay, we see that the recurring payments happens just fine.
Can anybody please help out on this.
Just for information, we are still testing in sandbox mode and are using valid dummy credit cards for purchase from here :
www.easy400.net/js2/regexp/ccnums.html
Any help would really be appreciated.
The problem we are facing is as follow:-
We are using worldpay with recurring payment and the first payment happens just fine and we get the notification also from worldpay but the consecutive recurring payment notifications are not recieved by cb subs and so the account gets de-activated. However if we log into the worldpay, we see that the recurring payments happens just fine.
Can anybody please help out on this.
Just for information, we are still testing in sandbox mode and are using valid dummy credit cards for purchase from here :
www.easy400.net/js2/regexp/ccnums.html
Any help would really be appreciated.
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krileon
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10 years 1 month ago #242475
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CB Subs Worldpay payment plugin issue
The payment response URL must be properly configured so Worldpay can send the IPNs. Please check within CBSubs > Notifications and see if a IPN was even received for the recurring payment to ensure Worldpay is even sending them.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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