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[#7905] Family Shared Plans

4 years 1 week ago #317873 by joomally
Replied by joomally on topic Family Shared Plans
I notice (forge.joomlapolis.com/issues/7905) that this is fixed.
But it is not yet working in the version that I have (4.3.1+build.2020.04.03.08.49.41.c2a5dfbf4).
You mentioned that you would release a new build with the change. I was just wondering if you knew when that would be ?
Thanks

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4 years 1 week ago #317889 by krileon
Replied by krileon on topic Family Shared Plans
The fix should be available in that release. It was completely tested as working. It is not a retroactive fix though and existing subscribers will need to have their usergroups fixed manually.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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4 years 1 week ago #317897 by joomally
Replied by joomally on topic Family Shared Plans
OK, thankyou

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3 years 11 months ago #318076 by swampy5
Replied by swampy5 on topic Family Shared Plans
On a different tangent here but still same topic (Family Plans) how feasible will it be to implement family plans at new registration in the one operation? This is the way I got it to work recently- lets say dad signs up choosing a family of 3 plan - he wants to share that subscription with mum and daughter - he waits until registration is approved, logs in and then send the invites to the email addresses of mum and daughter and wait for them to respond - and when I last tested this mum and daughter needed to already registered and logged in for it to work - is that still the case or has the latest release of cbsubs fixed this?
Tony Marsh GoGreen Computing

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3 years 11 months ago #318101 by krileon
Replied by krileon on topic Family Shared Plans

and when I last tested this mum and daughter needed to already registered and logged in for it to work - is that still the case or has the latest release of cbsubs fixed this?

They do not need to already be registered for that to work. They should be sent to the plans page with the shared subscriptions plan being the only plan available, selected, and set as free. There should also be a note below it stating it was shared to them. Below that should be the normal registration page. It will display like the following.



They need to of course click the accept link for this to happen.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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3 years 11 months ago #318142 by swampy5
Replied by swampy5 on topic Family Shared Plans
Thanks for the screen shot and explanation Krileon but I cant get that train of events to occur - when the email offer of subs sharing arrives and the offer is accepted a redirection to the website occurs but the Error Login First msg appears (attachment 1) - the only way Ive been able to get past that and setup a successful shared family plan has been to create the new user from the backend - then login as them and then click on the Accept link in the email when it arrives. That results in a successful redirection and (as per second attachment) and a shared subscription is confirmed.

regards
swampy
Tony Marsh GoGreen Computing
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