[SOLVED] Discount code not working anymore

1 year 4 months ago #332088 by Leobici
Replied by Leobici on topic Discount code not working anymore
Hi Krileon,
i sent you a connection request with Super User credential.
Hope this is the right way to do it,
thanks for your help.

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1 year 4 months ago #332089 by krileon
Replied by krileon on topic Discount code not working anymore
Looks like some sort of caching bug. You appear to be using cloudflare. Do you have any request caching enabled? If so add an exclusion for any URL with the following in it.

option=com_comprofiler&view=pluginclass&plugin=cbpaidsubscriptions


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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1 year 4 months ago #332091 by Leobici
Replied by Leobici on topic Discount code not working anymore
Yes i use Cloudflare but i already had a page rule where i said to cloudflare to bypass these pages:
www.lifeintravel.it/index.php?option=com_comprofiler&*

Now i also added this "cache bypass":

(http.request.uri.path contains "option=com_comprofiler&view=pluginclass&plugin=cbpaidsubscriptions")

but still it doesn't work (i tried even with incognito browser page)

I tried also to set cloudflare in development mode (no cache) and still coupons don't work
 

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1 year 4 months ago #332092 by krileon
Replied by krileon on topic Discount code not working anymore
I edited and resaved your CBSubs configuration. Either that fixed it or whatever was changed on your server did.

 


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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1 year 4 months ago #332093 by Leobici
Replied by Leobici on topic Discount code not working anymore
Hi Krileon,
i think i found the problem: i'm using ezoic to deliver ads on the site and they make also some speed optimization.

I turned off their Minify option and now it seems to work... or maybe it was you working on the administration.

Anyway now everything seems to be fine, 
thanks a lot for your help  
The following user(s) said Thank You: krileon

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