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Elavon Converge Hosted Payment Page Gateway - Seeking Help on Return Path

  • jmaridon
  • jmaridon
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5 hours 56 minutes ago #344027 by jmaridon
I am not a developer — I’m a lawyer running a small law firm website, www.lvtrafficticketguy.com (13K registered users). I’ve been trying to build a custom Elavon Converge Hosted Payment Page gateway for CBSubs because Elavon is one of the largest U.S. processors and works well for professional service payments.Current Status:
  • Token request + redirect to Elavon Hosted Page works
  • Payments are successfully approved on Elavon (ssl_result=0)
  • Return URL comes back with all the correct parameters
Main Problem: After the user completes payment on Elavon and is redirected back, CBSubs is not updating the payment basket to "Completed" status. The return appears to be hitting a generic page instead of properly routing to handleReturn().System Information
  • Joomla: 5.4.4
  • Community Builder: 2.11.0+build.2026.03.09.15.07.44.b34f2745a
  • CBSubs: 4.9.0+build.2026.02.18.17.10.13.c24dcd46a
  • PHP Version: 8.3.31
I’ve modeled the code after the official eWay gateway as closely as possible (using cbsubsGatewayUrl, pspRedirectUrl, handleOtherResult, etc.).
I suspect the issue is in how the return URL is being generated or handled on the way back from Elavon.I’m happy to share the full plugin file. I’m also willing to pay for help to get this finished properly, and once done, I’d be glad to donate it to the community.Any guidance on the correct return URL handling for this type of gateway would be greatly appreciated.Thank you!

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