Error with CCBill processing...

visiblerestraint
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1 month 2 weeks ago #344369 by visiblerestraint

Error with CCBill processing... was created by visiblerestraint

So - a little background first:

We've been having some security issues with my joomla 6.1.2 website. They are FIXED, actually. It's wonderful. But for... reasons... it's taken a while to sort it all out. Because of the issues, I didn't think anything of it when, for a month or maybe a little longer, I haven't had any new subscriptions. I wouldn't have subscribed to us either. But now those issues are fixed and I've had an e-mail from someone trying to purchase a subscription. The fill out the subscription form with all their payment info, etc., and they get two errors: "You must specify a username" and "You must specify a password". I don't think we've made any changes to our CB setup. And we haven't made any changes to our CC Bill setup. So I'm not sure what's going on. I was able to duplicate the error with a test registration and payment transaction.

Help?

Thank you!

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krileon
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1 month 2 weeks ago #344370 by krileon

Replied by krileon on topic Error with CCBill processing...

That's an API error that CCBill outputs when "DataLink Option" settings are not configured. Please be sure you've provided a valid username and password there. This is mandatory for recurring payments.

Kyle (Krileon)
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