[#4065] Cbsubs integration cbfields
- erilam
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I have a rule in cbsubs like that :
The cbfield _UE_ROUTAGE is a radiobutton with two values "oui" or "no". Today I saw that a member was expired since 5 days and the value still stay on "oui". Is there a way to set this rule in order to have the change I was waiting for ?
Thx for answers
Eric Lamy (erix)
www.agerix.fr/
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- krileon
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Kyle (Krileon)
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- erilam
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krileon wrote: It should have reverted just fine.
After checking it seems that this rules never works fine. I have two rules like this one and both are unworking. May be it doesn't work with radio button ?
krileon wrote: It should have reverted just fine. Did the user expire or cancel manually?
No he didn't
krileon wrote: Do you have any other plans that may have altered the field?
Every other plans are using the same rule
krileon wrote: Perhaps the user changed the field manually (is it accessible in profile edit?).
No he didn't
Eric Lamy (erix)
www.agerix.fr/
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- krileon
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Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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- erilam
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krileon wrote: If possible please try the same usage except with a text field or perhaps a checkbox field. I think I see where this potentially could not be working properly within the CBSubs Field integration.
All plans have the same rules, with a radiobutton field.
I wonder about one think.. As you can see this field is set on "User read only : Yes", is it possible that it block the rule ?
Eric Lamy (erix)
www.agerix.fr/
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- krileon
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Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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