[#4065] Cbsubs integration cbfields
- erilam
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10 years 11 months ago #228507
by erilam
Eric Lamy (erix)
www.agerix.fr/
Replied by erilam on topic Cbsubs integration cbfields
ok I have create a textfield and set a rule for this field "oui" is plan is active and "non" is plan is deactived.
I have create a new subscriber and the field is correctly set to "oui" after paiement. But if I edit this subscription and set status to expired the field stay to "oui"
I have create a new subscriber and the field is correctly set to "oui" after paiement. But if I edit this subscription and set status to expired the field stay to "oui"
Eric Lamy (erix)
www.agerix.fr/
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- krileon
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10 years 11 months ago #228510
by krileon
Kyle (Krileon)
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Replied by krileon on topic Cbsubs integration cbfields
Ensure the text field is blank, don't give it a value. Then give it a value with CBSubs Fields and see if it reverses on unsubscribe.
Kyle (Krileon)
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- erilam
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10 years 11 months ago #228517
by erilam
Eric Lamy (erix)
www.agerix.fr/
Replied by erilam on topic Cbsubs integration cbfields
here is my text field
and here is my settings in cbsubs
text field after paiement
I set to expired and textfield stay on "oui"
and here is my settings in cbsubs
text field after paiement
I set to expired and textfield stay on "oui"
Eric Lamy (erix)
www.agerix.fr/
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- krileon
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10 years 11 months ago - 10 years 11 months ago #228523
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Cbsubs integration cbfields
Strange, you must have something else triggering a user store or something interrupting the reversal. Are you using CB Auto Actions? If so try disabling it and see if issue persists. Do you have CBSubs SQL Actions updating the field with a database query? If so remove the query. Below is process showing it working fine with a text field (what you should be experiencing with your text field).
CBSubs Field Configuration:
Plan After Subscribe:
Field After Subscribe:
Plan After Unsubscribe:
Field After Unsubscribe:
CBSubs Field Configuration:
Plan After Subscribe:
Field After Subscribe:
Plan After Unsubscribe:
Field After Unsubscribe:
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 10 years 11 months ago by krileon.
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- nant
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10 years 11 months ago #228525
by nant
What exactly do you mean by edit this subscription?
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Nick (nant)
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Replied by nant on topic Cbsubs integration cbfields
erilam wrote: ok I have create a textfield and set a rule for this field "oui" is plan is active and "non" is plan is deactived.
I have create a new subscriber and the field is correctly set to "oui" after paiement. But if I edit this subscription and set status to expired the field stay to "oui"
What exactly do you mean by edit this subscription?
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Nick (nant)
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- krileon
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10 years 11 months ago #228527
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Cbsubs integration cbfields
If editing the subscription within CBSubs > Subscriptions it will not fire any triggers for integrations to function. Same for database edits. It must expire naturally or be unsubscribed from frontend or in backend user management.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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