Redirect to subscriptions page
- LukeDouglas
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10 years 3 months ago #239289
by LukeDouglas
Redirect to subscriptions page was created by LukeDouglas
How can we setup a redirect to the subscription page for a user who's subscription has run out and this is their first time logging in since their subscription ran out?
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krileon
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10 years 3 months ago #239305
by krileon
Kyle (Krileon)
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CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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Replied by krileon on topic Redirect to subscriptions page
If the subscription is marked expired it should already do this, but I believe it only functions if you don't allow free registrations without a subscription via parameter within CBSubs > Settings > Global. Aside from that I don't think you can unless you determine they're expired with CB Query Field then handle the redirect with CB Auto Actions.
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- LukeDouglas
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10 years 3 months ago - 10 years 3 months ago #239338
by LukeDouglas
Replied by LukeDouglas on topic Redirect to subscriptions page
Kyle,
I checked and that setting is set to 'Yes' as we are allowing users to registered without having a subscription. I'll discuss this with staff and see if they just want to allow registrations with a subscription so it can achieve this result of displaying the subscription page when a registration expires. The reason they are currently allowing this is to gain email addresses for marketing purposes.
If they don't want to change this, how can I use the CB Query function to check for expired subscription and then use the Auto funcions to redirect?
I checked and that setting is set to 'Yes' as we are allowing users to registered without having a subscription. I'll discuss this with staff and see if they just want to allow registrations with a subscription so it can achieve this result of displaying the subscription page when a registration expires. The reason they are currently allowing this is to gain email addresses for marketing purposes.
If they don't want to change this, how can I use the CB Query function to check for expired subscription and then use the Auto funcions to redirect?
Last edit: 10 years 3 months ago by LukeDouglas.
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- krileon
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10 years 3 months ago #239341
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Redirect to subscriptions page
The below query can be added to CB Query Field then condition in your Redirect action on the after login trigger.
Replace PLAN_ID_HERE with the plan id that you want to check against or remove the id usage entirely to check if any plan is expired.
SELECT COUNT(*) FROM `#__cbsubs_subscriptions` WHERE `user_id` = '[user_id]' AND `id` = PLAN_ID_HERE AND `status` = 'X'Replace PLAN_ID_HERE with the plan id that you want to check against or remove the id usage entirely to check if any plan is expired.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- LukeDouglas
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10 years 3 months ago - 10 years 3 months ago #239350
by LukeDouglas
Replied by LukeDouglas on topic Redirect to subscriptions page
I setup an auto action, type = 'Redirect' with this trigger:
Access is 'All registered Users' but it didn't redirect on a test login.
I changed it to:
This did not redirect to the subscriptions page.
Is this the way it is suppose to be setup?
SELECTCOUNT(*)FROM`#__cbsubs_subscriptions`WHERE`user_id`='[user_id]'AND`status`='X',onAfterLoginForm'Access is 'All registered Users' but it didn't redirect on a test login.
I changed it to:
SELECTCOUNT(*)FROM`dzrd_cbsubs_subscriptions`WHERE`status`='X',onAfterLoginForm'This did not redirect to the subscriptions page.
Is this the way it is suppose to be setup?
Last edit: 10 years 3 months ago by LukeDouglas.
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- krileon
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10 years 3 months ago #239352
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Redirect to subscriptions page
The query is for CB Query Field. You do not add it to Triggers. Please see our tutorials page below which has several examples of how to use CB Auto Actions.
www.joomlapolis.com/support/tutorials/107-use-cases
www.joomlapolis.com/support/tutorials/107-use-cases
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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