Error when uploading an image to CB Gallery
- allenjj
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10 years 2 months ago - 10 years 2 months ago #240653
by allenjj
John
Replied by allenjj on topic Error when uploading an image to CB Gallery
Seems I cant upload the capture file as one file, so trying to parse it.
John
Last edit: 10 years 2 months ago by allenjj.
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krileon
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10 years 2 months ago #240673
by krileon
Kyle (Krileon)
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Replied by krileon on topic Error when uploading an image to CB Gallery
You don't need to upload the debug log or error log. Upload an image with debug mode and maximum error reporting set in Joomla global configuration (it's vital both are set). Then see if any fatal error is shown on screen. If not check server error log and supply latest 5 entries.
Kyle (Krileon)
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10 years 2 months ago - 10 years 2 months ago #241534
by allenjj
John
Replied by allenjj on topic Error when uploading an image to CB Gallery
Here is the error. I tried to capture it with snagit and jing but both failed so I cut and pasted the error results in the txt file attached. Well I tried to attach it but file limit size is preventing it. I can find no fatal errors in the debug, but still can not upload a file to gallery in the profile. I can privately email you debug results.
John
Last edit: 10 years 2 months ago by allenjj.
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10 years 2 months ago #241555
by krileon
Kyle (Krileon)
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Replied by krileon on topic Error when uploading an image to CB Gallery
Please PM backend super administrator login credentials and will take a look.
Kyle (Krileon)
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10 years 2 months ago #241561
by allenjj
John
Replied by allenjj on topic Error when uploading an image to CB Gallery
Private message with credentials sent
John
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- krileon
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10 years 2 months ago #241571
by krileon
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Error when uploading an image to CB Gallery
Have reviewed your install and unfortunately can not find the cause. You've something installed that's treating the below as a bad request (400 error), which doesn't make much sense. Do you have a custom htaccess file in place?
index.php?option=com_comprofiler&task=userprofile&tab=getprofilegallerytab
You however have simple way too much installed for me to be able to reasonable review your install any further.
If possible please create a clean Joomla + CB + ProfileGallery install on a sub domain or in a sub folder so we can remove possible extension conflict to better give an idea of what's going on.
index.php?option=com_comprofiler&task=userprofile&tab=getprofilegallerytab
You however have simple way too much installed for me to be able to reasonable review your install any further.
If possible please create a clean Joomla + CB + ProfileGallery install on a sub domain or in a sub folder so we can remove possible extension conflict to better give an idea of what's going on.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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