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[SOLVED] Unsubscribe from Plan A if upgraded to Plan B

9 years 3 months ago #256609 by krileon
Replied by krileon on topic Unsubscribe from Plan A if upgraded to Plan B
It should be setup to activate when your paid plan becomes active. However, the API may not return the free lifetime plan as being subscribed so I'm not entirely sure even this will work. All the var2 statuses are as follows.

A = Active
R = Registered Unpaid
X = Expired
C = Unsubscribed
U = Upgraded to other
I = Invalid

So you may actually be able to use U (upgraded to other) and have the action target your free lifetime plan id.

Kyle (Krileon)
Community Builder Team Member
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9 years 3 months ago - 9 years 3 months ago #256694 by mctrading
Replied by mctrading on topic [SOLVED] Unsubscribe from Plan A if upgraded to Plan B
Hello Kyle,

for some reason the auto-action was not working for me. Unsubscribing of the paid plan in the backend started the trigger and unsubscribed the free plan also. But if i let the paid plan normal expire then the debug says that condition 1 failed.

Now i have solved this problem with sql query for the paid plan.

Thank you for your help!!!

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