[#5858] Impossible to register wrong captcha

8 years 1 month ago - 8 years 1 month ago #279047 by activha
Hello

following my other post for lost password problem, we just noticed it is impossible to register on our website now as automatic password sending does not work, always giving wrong captcha code

This follows the upgrade to all nightly builds

Please help urgently

Edit : seems to work with the default CB captcha but not with the google recaptcha one (though keys are ok)

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8 years 1 month ago #279061 by krileon
Replied by krileon on topic Impossible to register wrong captcha
reCaptcha seams to be working fine on forgot login and on registration in all my tests. Do you have caching of any sort enabled? If so please purge and completely disable the cache. Please also try deleting your reCaptcha keys within Google and generate new ones to see if that helps as if they're v1 keys they won't work. Are there any fatal JS errors present within your browser console (press F12) when viewing a page with captcha? reCaptcha is JS based so if there are JS errors it may not be settings its inputs value.


Kyle (Krileon)
Community Builder Team Member
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8 years 1 month ago #279072 by activha
Replied by activha on topic Impossible to register wrong captcha
Our keys are v2 and were working very well until yesterday
The recaptcha is working fine with other components and there are no js errors.
So I guess it comes from a change in anti spam plugin or a relation with automatic password sending set up in our CB config

Please check

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8 years 1 month ago #279074 by krileon
Replied by krileon on topic Impossible to register wrong captcha
Please install the latest CB AntiSpam nightly release below.

www.joomlapolis.com/downloads/doc_details/736-cb-antispam-plugin-nightly-release

Please check

I already have. See my reply above. I am unable to confirm your issue. Across 3 installs it's working perfectly fine in my tests. It doesn't care what your password settings are as it doesn't check or touch any of that. It's strictly checking for and validating its own captcha input.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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8 years 1 month ago #279105 by activha
Replied by activha on topic Impossible to register wrong captcha
As written on my other post, problems seem to come from the installation of these latest builds :
CB - auto action - conditions - code - privacy - anti spam and cbsubs

All have been updated around 03/03 and we get problems with recaptcha and config live site scheme since then.

Nothing else has been added on the website and no configuration has been changed

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8 years 1 month ago #279109 by krileon
Replied by krileon on topic Impossible to register wrong captcha
Disable all non-core CB plugins except CB AntiSpam and see if issue persists. That would help confirm if there's a conflict.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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