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New Group Jive Types + Automation

  • AlexRag
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1 day 3 hours ago #341624 by AlexRag
Replied by AlexRag on topic New Group Jive Types + Automation
Thank you!  I never noticed that "Add CB GroupJive Groups" before!  Awesome!
 

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  • AlexRag
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19 hours 52 minutes ago #341627 by AlexRag
Replied by AlexRag on topic New Group Jive Types + Automation
So, I thought I configured this properly, but for some reason, the users who upgrade to a plan are not being added ot a Group.  Have I set this up properly (see image.)
 


Incidentally, I am running into an issue with this same plan where users are not being added to a paid usergroup (eg Pro Tier usergroup), and the access level of that group is that usergroup.  Would this prevent users from being added if they are not part of the user group?

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  • krileon
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7 hours 12 minutes ago #341636 by krileon
Replied by krileon on topic New Group Jive Types + Automation
Is the CBSubs GroupJive Integration public and published in CB > Plugin Management? Be sure CB GroupJive itself is also Public and Published. Plugin access determines whether a plugin loads or not so if it's not loaded its API won't be available.

Incidentally, I am running into an issue with this same plan where users are not being added to a paid usergroup (eg Pro Tier usergroup), and the access level of that group is that usergroup. Would this prevent users from being added if they are not part of the user group?

That sounds like an error is occurring and interrupting the subscription process. Check CBSubs > History Log to see if any errors were logged.


Kyle (Krileon)
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