New Group Jive Types + Automation

Thank you!  I never noticed that "Add CB GroupJive Groups" before!  Awesome!
 

So, I thought I configured this properly, but for some reason, the users who upgrade to a plan are not being added ot a Group.  Have I set this up properly (see image.)
 


Incidentally, I am running into an issue with this same plan where users are not being added to a paid usergroup (eg Pro Tier usergroup), and the access level of that group is that usergroup.  Would this prevent users from being added if they are not part of the user group?

Is the CBSubs GroupJive Integration public and published in CB > Plugin Management? Be sure CB GroupJive itself is also Public and Published. Plugin access determines whether a plugin loads or not so if it's not loaded its API won't be available.

Incidentally, I am running into an issue with this same plan where users are not being added to a paid usergroup (eg Pro Tier usergroup), and the access level of that group is that usergroup. Would this prevent users from being added if they are not part of the user group?

That sounds like an error is occurring and interrupting the subscription process. Check CBSubs > History Log to see if any errors were logged.

Is the CBSubs GroupJive Integration public and published in CB > Plugin Management? Be sure CB GroupJive itself is also Public and Published. Plugin access determines whether a plugin loads or not so if it's not loaded its API won't be available.

I noticed I set the GroupJve Plugin to a Registered (Member) usergroup. level instead of Public.  Would this be the problem of the API not being available?    For some reason, since I only wanted GroupJive to be used by my logged-in paid members, I changed the Access Level.    Is the same true for all the plugins?

For instance, I can see that these plugins:  CB Connections,  Private Messages, CB Activity, CB Gallery are set to access level "Members usergroup"  & CB Forum, CB Invites are set to Registered
 

I noticed I set the GroupJve Plugin to a Registered (Member) usergroup. level instead of Public. Would this be the problem of the API not being available?

Yes, plugins should always be public and published. Adjusting their access isn't recommended.

For some reason, since I only wanted GroupJive to be used by my logged-in paid members, I changed the Access Level. Is the same true for all the plugins?

Set your URLs and group categories access appropriately instead of the plugin itself. Yes, this is the same for other plugins.

For instance, I can see that these plugins: CB Connections, Private Messages, CB Activity, CB Gallery are set to access level "Members usergroup" & CB Forum, CB Invites are set to Registered

That will completely prevent those plugins from loading which means none of their API will function for non-registered users. In some cases it's fine and in others it can cause problems as you're experiencing.

Thanks, Kyle.  I can confirm that once I put the Group Jive Plugin to "Public", the Plan integration, where the user gets added to a group automatically, worked flawlessly.     Appreciate enlightening me on this and solving the issue.