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That sounds like an error is occurring and interrupting the subscription process. Check CBSubs > History Log to see if any errors were logged.Incidentally, I am running into an issue with this same plan where users are not being added to a paid usergroup (eg Pro Tier usergroup), and the access level of that group is that usergroup. Would this prevent users from being added if they are not part of the user group?
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I noticed I set the GroupJve Plugin to a Registered (Member) usergroup. level instead of Public. Would this be the problem of the API not being available? For some reason, since I only wanted GroupJive to be used by my logged-in paid members, I changed the Access Level. Is the same true for all the plugins?Is the CBSubs GroupJive Integration public and published in CB > Plugin Management? Be sure CB GroupJive itself is also Public and Published. Plugin access determines whether a plugin loads or not so if it's not loaded its API won't be available.
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