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New issue after latest updates...

  • krileon
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6 hours 2 minutes ago #342442 by krileon
Replied by krileon on topic New issue after latest updates...
Was able to confirm. CB Privacy should be flipping that upwards. Very strange for it to try and go down when it can't. Am investigating if this needs fixed in CB Gallery or CB Privacy as it's supposed to flip its dropdown direction based off space availability.


Kyle (Krileon)
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  • liaskas
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5 hours 56 minutes ago #342443 by liaskas
Replied by liaskas on topic New issue after latest updates...
Thank you Krileon.

There was a second part on the same post here...

Uploaded image to the gallery are not stored! User uploads image, image shows when returns to profile, but not after page refresh. Visited activity stream... nothing there. Visited again my gallery page, no uploaded image there. Like i never uploaded it. Tested on your demo and it works there.

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5 hours 47 minutes ago #342444 by krileon
Replied by krileon on topic New issue after latest updates...

There was a second part on the same post here...

Uploaded image to the gallery are not stored! User uploads image, image shows when returns to profile, but not after page refresh. Visited activity stream... nothing there. Visited again my gallery page, no uploaded image there. Like i never uploaded it. Tested on your demo and it works there.

I replied to that already. Check within CB Gallery > Media to verify the media wasn't actually uploaded. If it's there then you have a display problem somewhere, which is usually the display assets the gallery is permitted to display, the stored asset is wrong due to the primary gallery asset being configured incorrectly, the gallery media is pending upload approval, or it's just an access permission issue on the gallery itself.


Kyle (Krileon)
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  • liaskas
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5 hours 34 minutes ago #342445 by liaskas
Replied by liaskas on topic New issue after latest updates...
Yes you are right! The media was uploaded but for some reason the asset is" profile.0"

I tested with 2 different users and both media show with asset profile.0

Why and how can this happen? It was working great till yesterday.

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5 hours 25 minutes ago #342446 by krileon
Replied by krileon on topic New issue after latest updates...
Sounds like the primary asset maybe not set correctly. If it's your profile gallery try comparing it to our demo site and adjusting the primary asset to match. Profile galleries should generally always have "profile.[displayed_id]" as a primary asset.


Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • krileon
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5 hours 24 minutes ago #342447 by krileon
Replied by krileon on topic New issue after latest updates...
Ok, a new CB Gallery build release is available fixing the privacy controls issue. Was a leftover setting from CB Gallery 2.5 causing the privacy controls to insert its dropdown options incorrectly.


Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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