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Test Clock Id Field Does Not Show

1 month 2 weeks ago #343560 by STUCKSHUTTER
Replied by STUCKSHUTTER on topic Test Clock Id Field Does Not Show
I enabled the reporting and tried to duplicate the issue. However, this time, everything worked fine.
If it reoccurs, I'll provide the full stack to you.
Thanks for your very fast help!
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1 month 2 weeks ago #343561 by STUCKSHUTTER
Replied by STUCKSHUTTER on topic Test Clock Id Field Does Not Show
We discovered that when we set debug on and reporting to maximum, the Configuration button works. Turn off debug; it fails. Which error files will you need?
In the meantime, we unpublished the two discounts we had set up and tried the registration again. It shows no discounts, just $69 a month, and it too shows the same message "SIMULATEDOK". 
What should I do now to best help you help us?
Thanks again for the great support!

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1 month 2 weeks ago #343564 by krileon
Replied by krileon on topic Test Clock Id Field Does Not Show

We discovered that when we set debug on and reporting to maximum, the Configuration button works. Turn off debug; it fails. Which error files will you need?

See if the error was logged in CBSubs > History Log otherwise check your server error logs. There are no calls to an exec function in CBSubs or CB. Neither to the PHP global nor to a class function. The only call to exec that I'm aware of in core Joomla is to database functions. So it's either 3rd party or you've a database error happening.

and it too shows the same message "SIMULATEDOK".

Sounds like you aren't testing with Stripe. SIMULATEDOK is only used by the Dummy gateway.

What should I do now to best help you help us?

Please PM backend super user login credentials and will take a look. See link in my forum signature below to directly PM me.


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1 month 2 weeks ago #343581 by krileon
Replied by krileon on topic Test Clock Id Field Does Not Show
Have reviewed your install. Just looks like you've been using the dummy gateway for testing and not your stripe gateway. Only 2 baskets were paid using stripe the remaining 33 are on the dummy gateway. The dummy gateway will just instantly pay a basket it's for instantly testing payment flows and does not communicate with any payment providers.

As for your stripe gateway you have it configured for hosted checkout. Test clocks don't work with hosted checkout (stripe limitation) as noted in the test clocks parameter description. Change "Payment Button method" to "Inline Form (Elements)" to switch back to default on-site inline payments, which do support test clocks.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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1 month 2 weeks ago #343582 by STUCKSHUTTER
Replied by STUCKSHUTTER on topic Test Clock Id Field Does Not Show
Thank you so much, Krileon. Your information let me fix the issues, and I am now recording transactions to the test Stripe gateway. Couldn't have done it without your help. Thanks a million!
If I run into any other issues, I'll start a new ticket.
Best,
Chris
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