CBSubs plugin installation issue

12 years 7 months ago #177101 by AAMASweb
CBSubs plugin installation issue was created by AAMASweb
We have a problem in installing a CBSubs plugin. We are just getting a blank page on uploading the plugin.

CBSubs plugin Version : 1.2.2
Joomla Version: 1.7
Php memory limit is 128 MB.

We have tried both methods using file upload and using directory upload. But in both cases we have faced the same issue.

We have uploaded the video of how we are installing the plugin.

Video Link : www.goboom4i.com/cb_subs_install_error.swf

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12 years 7 months ago #177123 by nant

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12 years 7 months ago #177254 by AAMASweb
Replied by AAMASweb on topic Re: CBSubs plugin installation issue
We have increased the PHP Memory limit to 512MB from PHP.ini

Now we have installed the Fresh Joomla, with only CB main package installed.

And now when I try to install CBSubs on that Joomla I am getting 500 Internal Server Error.

And is there any way so I can install CBSubs using "Install package from web (http/https)" method? Because this is the only method which I have not tried yet.

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12 years 7 months ago - 12 years 7 months ago #177257 by nant
Replied by nant on topic Re: CBSubs plugin installation issue

AAMASweb wrote: We have increased the PHP Memory limit to 512MB from PHP.ini

Now we have installed the Fresh Joomla, with only CB main package installed.

And now when I try to install CBSubs on that Joomla I am getting 500 Internal Server Error.

And is there any way so I can install CBSubs using "Install package from web (http/https)" method? Because this is the only method which I have not tried yet.


What does your server error log show?
Also please make sure you have ioncube installed.

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12 years 7 months ago #177261 by AAMASweb
Replied by AAMASweb on topic Re: CBSubs plugin installation issue
We do not have ionCube installed. So please advice whether we will need to purchase ionCube or there is any free version available? If you can provide some direct link for download the ionCube required for CBSubs.

Also we are interested in customizing CbSubs. Will that be possible?

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12 years 7 months ago #177262 by nant
Replied by nant on topic Re: CBSubs plugin installation issue

AAMASweb wrote: We do not have ionCube installed. So please advice whether we will need to purchase ionCube or there is any free version available? If you can provide some direct link for download the ionCube required for CBSubs.


The CBSubs documentation has ioncube links.
No purchase is needed. You can follow instructions in CBSubs manual and from ioncube site to install the ioncube loader (free). You might want to ask your host as they might have a process in place to do it for you.

Also we are interested in customizing CbSubs. Will that be possible?


Most of CBSubs is currently encoded, but you can create your own template (see sample rounded template included) and there are existing powerful integrations included.

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