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- [SOLVED] CB Login Not working After Restore of Site from BU
[SOLVED] CB Login Not working After Restore of Site from BU
- kautrand
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12 years 3 months ago - 12 years 3 months ago #189625
by kautrand
[SOLVED] CB Login Not working After Restore of Site from BU was created by kautrand
CB 1.7
J 17.3
My site failed after upgrade to J2.5. Had to restore from a BU using Akeeba BU. Once restored the CB Login no longer works. In Firefox I get a blank screen and in IE9 I get a Internal Server Error.
The Joomla User Login works.
Have reinstalled both CB Login and Comprofiler.
J 17.3
My site failed after upgrade to J2.5. Had to restore from a BU using Akeeba BU. Once restored the CB Login no longer works. In Firefox I get a blank screen and in IE9 I get a Internal Server Error.
The Joomla User Login works.
Have reinstalled both CB Login and Comprofiler.
Last edit: 12 years 3 months ago by krileon.
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krileon
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12 years 3 months ago #189650
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: CB Login Not working After Restore of Site from BU
Please enable debug mode and maximum error reporting in Joomla global configuration then attempt to login via CB and review any on-screen errors (do not provide the query log at bottom, we don't need that). Please first also upgrade to CB 1.7.1 if not done so already.
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- kautrand
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12 years 3 months ago #189659
by kautrand
Replied by kautrand on topic Re: CB Login Not working After Restore of Site from BU
CB 1.7.1 is loaded.
Never used Debug. Does it write to a log file or just show as text on the Control Panel screen. This is what mine does. It doesn't appear to caputre the log in attempt from the site screen.
Never used Debug. Does it write to a log file or just show as text on the Control Panel screen. This is what mine does. It doesn't appear to caputre the log in attempt from the site screen.
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- kautrand
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12 years 3 months ago #189662
by kautrand
Replied by kautrand on topic Re: CB Login Not working After Restore of Site from BU
Neither IE9 or Firefox shows anything on the screen after trying to log in from the home screen. fiyc.com
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12 years 3 months ago #189667
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: CB Login Not working After Restore of Site from BU
Debug mode doesn't write anything to anywhere. Please enable debug mode and maximum error reporting within Joomla global configuration. Without doing so errors will be suppressed and you'll continue to see a blank page without knowing what the error is.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- kautrand
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12 years 3 months ago #189668
by kautrand
Replied by kautrand on topic Re: CB Login Not working After Restore of Site from BU
I did both and still getting a blank page when I try to log in from the front end. Both in IE9 and Firefox.
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