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Subscription not updating despite payment

  • wintercorn
  • wintercorn
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1 hour 44 minutes ago #343226 by wintercorn
Subscription not updating despite payment was created by wintercorn
Member has a sub in CBSUBS and recently updated their payment details on Stripe. There was no subscription there (for some reason) so I've added one. It got actioned and paid today but the members profile still shows:

"Full Member
Active, expiring on 02/02/2026, auto-renewing, pending payment"

How long does it take for the webhooks to update CBSUBS with the correct expiry date and clear the pending status? I've already manually resubmitted the webhook url to no effect.

Thanks

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