[SOLVED] CBSubs and Kunena

10 years 9 months ago #231200 by Aidan38
Replied by Aidan38 on topic CBSubs and Kunena
I've just check and everything look good :
-Plan is set to allow upgrade
-The two params on the Access tab are set on Public.

But I still have the same problem.

Tanks

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10 years 9 months ago #231202 by krileon
Replied by krileon on topic CBSubs and Kunena
Navigate to CBSubs > Settings > Global and ensure you didn't disable upgrades entirely. Next ensure your plan allows new subscriptions within CBSubs > Plans.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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10 years 9 months ago #231203 by Aidan38
Replied by Aidan38 on topic CBSubs and Kunena
Everything is set as you say, but still the same problem.

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10 years 9 months ago #231204 by krileon
Replied by krileon on topic CBSubs and Kunena
Please PM backend super administrator login credentials as well as a URL to duplicate the issue and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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10 years 9 months ago #231207 by Aidan38
Replied by Aidan38 on topic CBSubs and Kunena
Just sent you a MP,
tanks

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10 years 9 months ago - 10 years 9 months ago #231224 by krileon
Replied by krileon on topic CBSubs and Kunena
Have reviewed your install and it's not working because you configured "Membership needed for access redirect URL for existing users:" to redirect to "example.com/s-inscrire". I've removed the redirect and confirmed it works fine now. Please also confirm is working fine.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: Aidan38

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