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Error Log created during Testing

2 days 22 hours ago #341122 by visiblerestraint
Replied by visiblerestraint on topic Error Log created during Testing
Sorry. I even changed the name of the screengrab to something ENTIRELY alphabetic - but to no avail.  I get an "Upload failed" response every time.

Thanks!

Daniel

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2 days 22 hours ago #341123 by visiblerestraint
Replied by visiblerestraint on topic Error Log created during Testing
I'll copy and paste the error log here.  Maybe that'll help?  Sorry I couldn't get the screengrab to upload.


ccbill: The OrderId is missing in the return URL: Probably due to missing "cbsubs_ccbill_basket" cookie: Please contact site administrator to check error log.


Call trace:
called in class cbpaidHistory::logError() on line 571 in file cbpaidPayHandler.php
called in class cbpaidPayHandler::_setLogErrorMSG() on line 960 in file cbpaidsubscriptions.ccbill.php
called in class cbpaidccbilloem::_returnParamsHandler() on line 140 in file cbpaidsubscriptions.ccbill.php
called in class cbpaidccbilloem::handleReturn() on line 136 in file cbpaidHostedPagePayHandler.php
called in class cbpaidHostedPagePayHandler::resultNotification() on line 743 in file cbpaidControllerCBTab.php
called in class cbpaidControllerCBTab::getTabComponent() on line 1155 in file cbpaidsubscriptions.php
called in class getcbpaidsubscriptionsTab::getTabComponent() on line 92 in file cbpaidControllerCBComponent.php
called in class CBplug_cbpaidsubscriptions::getCBpluginComponent() on line 879 in file cbPluginHandler.php
called in class cbPluginHandler::call() on line 1611 in file cbTabs.php
called in class cbTabs::_callTabPlugin() on line 1725 in file cbTabs.php
called in class cbTabs::tabClassPluginTabs() on line 732 in file comprofiler.php
called in function tabClass() on line 284 in file comprofiler.php
...

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  • krileon
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6 hours 7 minutes ago #341132 by krileon
Replied by krileon on topic Error Log created during Testing
Unfortunately I've not heard back from CCBill and their AI chat doesn't seam to get me anymore. Please PM backend super user login credentials (see link in signature) and will take a look at the logs. Will continue to try working with CCBill regarding getting my account reactivated in the mean time as without it I can't retest their API to see if they may have possibly caused any issues when they implemented their newer API.


Kyle (Krileon)
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5 hours 47 minutes ago #341133 by krileon
Replied by krileon on topic Error Log created during Testing
Ok, finally had some success reaching them on live chat. They're escalating to a different team to have the account reactivated. Real nightmare this is just to test their API, lol. Will keep you informed as things progress and once possible will retest the entire implementation and figure out what's going wrong. I apologize for the delays.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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