Ok, finally had some success reaching them on live chat. They're escalating to a different team to have the account reactivated. Real nightmare this is just to test their API, lol. Will keep you informed as things progress and once possible will retest the entire implementation and figure out what's going wrong. I apologize for the delays.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums
CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.