I used CB Subs => payments => button ‘refund’ to refund a payment.
Fill in the amount + select option ‘finale and last refund… etc’ + fill in a reason for refund.
Click ‘refund’ button, and get an error:’submitted refund request didn’t return an error but didn’t complete’.
The CB Subs Log has an entry
“stripe Stripe Refunds API Charge ID or Payment Intent missing.“
Tried to add screenshots for more details, but that fails allthe time.
I have CBSubs 4.8.1 and Stripe plugin 4.8.1 installed.
Please advise,
Roland
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Last edit: 1 day 21 hours ago by webmasterACA. Reason: added screenshots of the error and error log entry
