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Payment IPN failing

  • wjgadmin
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1 hour 29 minutes ago #343267 by wjgadmin
Replied by wjgadmin on topic Payment IPN failing
Side note kinda, do you have any plans to implement webhook into PayPal? I believe that would solve a lot of the problems that can arise from the delayed "Return to site". If I understand correctly, the webhook would work regardless if the user waits or not on the checkout completion?

Again, thank you Kyle, you rock :)

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  • krileon
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1 hour 28 minutes ago #343268 by krileon
Replied by krileon on topic Payment IPN failing

User error : Configuration does not make sense: Registration is enabled, free registrations are not allowed, but no subscription plan is available for registration

That one is probably on the user. They may have de-selected the plan and tried registering without one or a spam bot may have tried to do so.

Hmm, well this is a tricky one. I just did a test myself and paid a small fee using PayPal just for the testing purposes. Everything went through as expected and no errors etc...

Yeah that's a bit strange. PayPal is reporting a 500 error so if CBSubs was throwing a 500 error it should've logged it. Did the users username, name, or email address contain any UTF-8 characters? Sometimes it's a UTF-8 character problem in the database (e.g. wrong collation on the table or column) that causes goofy issues.


Kyle (Krileon)
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  • krileon
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1 hour 26 minutes ago #343269 by krileon
Replied by krileon on topic Payment IPN failing

Side note kinda, do you have any plans to implement webhook into PayPal? I believe that would solve a lot of the problems that can arise from the delayed "Return to site". If I understand correctly, the webhook would work regardless if the user waits or not on the checkout completion?

Yes, we plan to rewrite all 3 of our PayPal gateways into a single PayPal gateway that just uses their latest API, which is similar to Stripe. It's just finding the time to do it to be honest.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • wjgadmin
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1 hour 23 minutes ago #343270 by wjgadmin
Replied by wjgadmin on topic Payment IPN failing

Yeah that's a bit strange. PayPal is reporting a 500 error so if CBSubs was throwing a 500 error it should've logged it. Did the users username, name, or email address contain any UTF-8 characters? Sometimes it's a UTF-8 character problem in the database (e.g. wrong collation on the table or column) that causes goofy issues.
 
Interestingly, it was very common, just letters like this: Aaaaaaa
So no issues there either. I'll keep an eye on it and fingers crossed.

Thank you for implementing the webhooks, that will be a huge help with less issues. I understand the time and appreciate the effort!

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