Skip to Content Skip to Menu

Save and Update issue

  • galanopd
  • galanopd
  • OFFLINE
  • Posts: 383
  • Thanks: 49
  • Karma: 8
3 months 14 hours ago #341865 by galanopd
Replied by galanopd on topic Save and Update issue
Although might not be related but I just noticed that although Groupjive is installed, it shows 
 
In the meantime I will try to unpublishing all tabs etc as you say and let you know

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 49810
  • Thanks: 8514
  • Karma: 1465
3 months 13 hours ago - 3 months 13 hours ago #341866 by krileon
Replied by krileon on topic Save and Update issue
That's probably due to the legacy search plugin still being installed. Joomla 4 and 5 don't support Joomla's old search component (the non-Smart Search component and plugins) so be sure you've uninstalled it and plugins for it.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 3 months 13 hours ago by krileon.

Please Log in or Create an account to join the conversation.

  • galanopd
  • galanopd
  • OFFLINE
  • Posts: 383
  • Thanks: 49
  • Karma: 8
1 week 2 days ago - 1 week 2 days ago #342498 by galanopd
Replied by galanopd on topic Save and Update issue

Try unpublishing all tabs containing fields except for the core fields necessary to register a user (username, password, email) and try saving a test user (don't do this on a regular user as may result in data loss). This will let us know if it's a problem with a field. Something could be breaking the forms HTML for example.

I have registered a test user 
 
 
When I try to Approve the user it kicks me out. I tried in debug mode and 

Site Debug mode: CB redirection without empty output

During its normal operations Community Builder often redirects you between pages and this causes potentially interesting debug information to be missed. When your site is in debug mode (global Joomla config is site debug ON), some of these automatic redirects are disabled. This is a normal feature of the debug mode and does not directly mean that you have any problems.
Click this link to proceed with the next page (in non-debug mode this is automatic): #

36 queries executed
Code:
POST: array (   'usersbrowser' =>    array (     'search' => '',     'orderby' => 'id_asc',     'limit' => '50',     'limitstart' => '0',     'filter_session_id' => '',     'filter_group_id' =>      array (       0 => '',     ),     'filter_banned' => '',     'filter_block' => '',     'filter_confirmed' => '',     'filter_approved' => '',     'filter_avatarapproved' => '',     'filter_canvasapproved' => '',     'filter_registeredfrom' => '',     'filter_registeredto' => '',     'filter_lastvisitfrom' => '',     'filter_lastvisitto' => '',     'filter_lastupdatefrom' => '',     'filter_lastupdateto' => '',     'filter_advanced' =>      array (       0 =>        array (         'column' => '',         'operator' => '',         'value' => '',       ),     ),     'filter_plan_id' => '',     'filter_status' => '',     'batch_group_id' =>      array (       0 => '',     ),     'batch_banned' => '',     'batch_block' => '',     'batch_confirmed' => '',     'batch_approved' => '',     'batch_requireReset' => '',     'import_override' => '3',     'import_email' => '1',     'idcid' =>      array (       0 => '55',     ),     'subtask' => 'setfield/approved/1',   ),   'option' => 'com_comprofiler',   'view' => 'showusers',   'act' => '',   'cd8ab65dc3e711db26aa5ee8186d913b' => '1',   'task' => 'showusers', )

Comment: There is no link to continue (just #) in "Click this link to proceed with the next page (in non-debug mode this is automatic): #"
Last edit: 1 week 2 days ago by galanopd.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 49810
  • Thanks: 8514
  • Karma: 1465
1 week 1 day ago #342500 by krileon
Replied by krileon on topic Save and Update issue
Do you also have error reporting set to maximum? Just toggling debug mode on without adjusting error reporting may not show anything. Can you clarify what you mean by kicks you out? When you click the icon it does what exactly? Redirect you to backend home page?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • galanopd
  • galanopd
  • OFFLINE
  • Posts: 383
  • Thanks: 49
  • Karma: 8
1 week 13 hours ago #342512 by galanopd
Replied by galanopd on topic Save and Update issue
Yes, error reporting is set to Maximum. As for “kicks me out”, as I mentioned in the beginning in our conversation, "...when I click "Save" after editing a user in the user management section... I am simply redirected back to the main menu of the Joomla administrator without saving the changes." but that was long time ago and impossible for someone to remember. 

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 49810
  • Thanks: 8514
  • Karma: 1465
1 week 11 hours ago #342514 by krileon
Replied by krileon on topic Save and Update issue
That means 1 of 2 things.

You either have so many inputs you're hitting server input limits in which case that's fixed by adjusting max_input_vars in your php ini file.

The other is that you could have a field breaking the form HTML, which is often caused by a Custom HTML field with broken HTML inside of it. Did you try unpublishing tabs as instructed in my reply below?

www.joomlapolis.com/forum/developer-members-support/247202-save-and-update-issue?start=6#341864

I suppose it's also possible CB Auto Actions could do this if you've an auto action acting on Joomla or CB user store that's either doing a redirect or causing an error of some kind. So you may also want to try unpublishing CB Auto Actions.

If your issue persists after doing all this please PM (see link in signature below) backend super user login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum