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Expired Membership ; Members still active

  • AlexRag
  • AlexRag
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3 hours 32 minutes ago #344225 by AlexRag
I created some temporary plans that expired on June 30th and expected the members in that plan to show up as expired, but from what I can tell, they are still showing as active.   I don't know if it was because I had the "Bonus time when reactivating expires membership" set to 1 month (I have since changed it to 1 hour).



1. I am wondering why the users are still showing up as active when the member plan has expired

2. I also had an auto action to move members to the free plan upon expiration, which also does not look like it fired either.  

3. Is there a way to move users manually (Bulk) to the correct plan?  

 

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