The payment came out of the subscribers Paypal account and into our account with the same time stamp as the PDT error. Does the log message help?
Paypal: Error: Received FAIL result message from Paypal: Sorry your payment has not been processed. Transaction result:FAIL
Error: 4020. Please try again and notify system administrator.
Call trace:
called in class cbpaidHistory::logError() on line 571 in file cbpaidPayHandler.php
called in class cbpaidPayHandler::_setLogErrorMSG() on line 1632 in file cbpaidsubscriptions.paypal.php
called in class cbpaidpaypal::handlePaypalPDT() on line 339 in file cbpaidsubscriptions.paypal.php
called in class cbpaidpaypal::handleReturn() on line 136 in file cbpaidHostedPagePayHandler.php
called in class cbpaidHostedPagePayHandler::resultNotification() on line 774 in file cbpaidControllerCBTab.php
called in class cbpaidControllerCBTab::getTabComponent() on line 1155 in file cbpaidsubscriptions.php
called in class getcbpaidsubscriptionsTab::getTabComponent() on line 92 in file cbpaidControllerCBComponent.php
called in class CBplug_cbpaidsubscriptions::getCBpluginComponent() on line 879 in file cbPluginHandler.php
called in class cbPluginHandler::call() on line 1611 in file cbTabs.php
called in class cbTabs::_callTabPlugin() on line 1725 in file cbTabs.php
called in class cbTabs::tabClassPluginTabs() on line 732 in file comprofiler.php
called in function tabClass() on line 284 in file comprofiler.php