CB subscription module display plan name issue

dotcom22
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12 years 2 months ago - 12 years 2 months ago #193307 by dotcom22

Replied by dotcom22 on topic Re: CB subscription module display plan name issue

I checked inside the database but no extra character or other is present except my language string...

However you tell me I need to add my string also inside the english language file for be able to use correctly other extra language? In fact I don't have installed the english plugin language and I don't see where is the default english language...

I need to install the english plugin ??

any clue ??

I use Joomla 3.3.6 - CB 2.0.4 - CBSubs 4 - Several Incubator plugins

Last edit: 12 years 2 months ago by dotcom22.

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krileon
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12 years 2 months ago #193310 by krileon

Replied by krileon on topic Re: CB subscription module display plan name issue

I recommend installing the English language plugin included with CBSubs then attempting to translate it there as well.

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dotcom22
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12 years 2 months ago - 12 years 2 months ago #193325 by dotcom22

Replied by dotcom22 on topic Re: CB subscription module display plan name issue

ok thank...

I use Joomla 3.3.6 - CB 2.0.4 - CBSubs 4 - Several Incubator plugins

Last edit: 12 years 2 months ago by dotcom22.

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dotcom22
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12 years 2 months ago #194334 by dotcom22

Replied by dotcom22 on topic Re: CB subscription module display plan name issue

beat wrote: I don't think that CBSubs module shows inactive subscriptions as active.

Hello

I "reopen" this topic because I still get problem with the CB subscription module and now on my production site. Like I mentioned, the module display 2 current active subscription Silver and Gold with upgrade possibility to Gold but my user is subscribed to Silver only (plans are exclusive). I don't understand why my plan Gold is considered to be a current plan..

For be sure something is not wrong, I cleared all Baskets, Payment, Notifications and History Logs...but the Gold plan still present as current plan.

Can you please take a look in my backend if I PM my credential ??

thank

I use Joomla 3.3.6 - CB 2.0.4 - CBSubs 4 - Several Incubator plugins

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beat
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12 years 2 months ago #194336 by beat

Replied by beat on topic Re: CB subscription module display plan name issue

Please first go to "Subscriptions" and filter by username, and see what appears there. It should help to understand what happened. Maybe plans were not always exclusive ?

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dotcom22
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12 years 2 months ago - 12 years 2 months ago #194382 by dotcom22

Replied by dotcom22 on topic Re: CB subscription module display plan name issue

yes at this place I see the GOLD subscription but it is marked as "expired".

Please see the printscreen joined...

Plans are always exclusive since the beginning.

any clue?

thank

I use Joomla 3.3.6 - CB 2.0.4 - CBSubs 4 - Several Incubator plugins

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Last edit: 12 years 2 months ago by dotcom22.

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