[#5273] SEND A MESSAGE VIA EMAIL

9 years 2 weeks ago #263595 by MAYASIMA
Replied by MAYASIMA on topic SEND A MESSAGE VIA EMAIL
Yes, I am logged in and I am entering a subject and message.

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9 years 2 weeks ago #263645 by krileon
Replied by krileon on topic SEND A MESSAGE VIA EMAIL
Ok, retested the entire usage with PHPMailer and can't seam to replicate your issue. Are you using SMTP?


Kyle (Krileon)
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9 years 2 weeks ago #263649 by MAYASIMA
Replied by MAYASIMA on topic SEND A MESSAGE VIA EMAIL
Yes, Amazon SES

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9 years 2 weeks ago #263656 by krileon
Replied by krileon on topic SEND A MESSAGE VIA EMAIL
I believe this maybe due to who the email is being sent from. When using that form it specifies a from address of the user and not of the site. The other emails that are working send from the site and not a user. Within CB > Configuration > General set "Emails Sent From" to "Admin Email Address, with Reply-To User Email Address" then see if your issue persists.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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9 years 2 weeks ago #263668 by MAYASIMA
Replied by MAYASIMA on topic SEND A MESSAGE VIA EMAIL
Thanks! I made the changes and this works now. Where can I change the contents or format of that email?

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9 years 2 weeks ago #263670 by krileon
Replied by krileon on topic SEND A MESSAGE VIA EMAIL
The subject and body of the email are whatever the user supplies. What specifically are you wanting to change about it?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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