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- [#4370] Mailer Automation CRON test queues but not send
[#4370] Mailer Automation CRON test queues but not send
- zen
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10 years 5 months ago - 10 years 4 months ago #237856
by zen
[#4370] Mailer Automation CRON test queues but not send was created by zen
I have set up a Mailer that emails subscribers subscription expiry reminder email that has the following:
- 30 days before the Subscription's Expiry Date for Active subscribers
Start/End date of validity of this mailer: none
No Conditions
When I go to Automation Settings and click "Url of cron task to both process mailer rules into queue and then to process mailqueue:" link to test the mailer rule, it successfully places the email into the Messages Queue but it does not actually send it out ("Processed 0 messages into the email queue.").
If I go to Messages Queue to see the queued message, date to send is "12/02/2013" and Last date to send is "11/29/1999 13:00:00" which doesn't look right.
Am I missing some key settings?
- 30 days before the Subscription's Expiry Date for Active subscribers
Start/End date of validity of this mailer: none
No Conditions
When I go to Automation Settings and click "Url of cron task to both process mailer rules into queue and then to process mailqueue:" link to test the mailer rule, it successfully places the email into the Messages Queue but it does not actually send it out ("Processed 0 messages into the email queue.").
If I go to Messages Queue to see the queued message, date to send is "12/02/2013" and Last date to send is "11/29/1999 13:00:00" which doesn't look right.
Am I missing some key settings?
Last edit: 10 years 4 months ago by krileon.
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krileon
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10 years 5 months ago - 10 years 5 months ago #237925
by krileon
Kyle (Krileon)
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Replied by krileon on topic Mailer Automation CRON test queues but not send
Please provide a screenshot of your mailers triggering conditions and publishing configuration found on the Basic tab.
The below for example has been tested working.
Automatically send message at following date: 1 month before
Relative to this date of the plans below: Subscription's Expiry Date
To which plans this date condtion applies: All
Must be in state: Not relevant
But do not send message if it's later than: 1 month after
The below for example has been tested working.
Automatically send message at following date: 1 month before
Relative to this date of the plans below: Subscription's Expiry Date
To which plans this date condtion applies: All
Must be in state: Not relevant
But do not send message if it's later than: 1 month after
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 10 years 5 months ago by krileon.
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- zen
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10 years 5 months ago #237933
by zen
Replied by zen on topic Mailer Automation CRON test queues but not send
Please see attached
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10 years 5 months ago #238002
by zen
Replied by zen on topic Mailer Automation CRON test queues but not send
Please advise if there's anything I need to change.
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- krileon
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10 years 5 months ago #238087
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Mailer Automation CRON test queues but not send
Set it to apply to all plans and set the state to no relevant then give that a try. Aside from that I don't see anything wrong with it.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- zen
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10 years 5 months ago #238098
by zen
Replied by zen on topic Mailer Automation CRON test queues but not send
Same result. It places the mail in the queue but it does not actually send it out saying "No messages in messages queue to be sent." Please see attached screenshot of Mail Queue screen.
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