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  7. [#4370] Mailer Automation CRON test queues but not send

[#4370] Mailer Automation CRON test queues but not send

10 years 4 months ago #238170 by krileon
Replied by krileon on topic Mailer Automation CRON test queues but not send
Do emails send at all? Navigate to CB > User Management and click the checkbox next to your user. Next click Mass Mailer and send an email to your self. Also does pressing the Send Mails button work to send out the emails?

Kyle (Krileon)
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10 years 4 months ago #238175 by zen
Replied by zen on topic Mailer Automation CRON test queues but not send
Mass Mailer does work with the user (I'm using Super Admin user to test this whole process).

Pressing the Send Mails button does NOT send and brings me back to Mailer: Automation Settings page.

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10 years 4 months ago #238369 by krileon
Replied by krileon on topic Mailer Automation CRON test queues but not send
Strange, please PM backend super administrator login credentials so can review the mailer configuration.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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10 years 4 months ago #238378 by zen
Replied by zen on topic Mailer Automation CRON test queues but not send
PM sent.

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10 years 4 months ago - 10 years 4 months ago #238423 by krileon
Replied by krileon on topic Mailer Automation CRON test queues but not send
Looks like the mailer won't send unless "But do not send message if it's later than:" has a value. I've set it to 1 day after and processed your queue, which sent the mail fine; you should have the email soon. This is a bug though and will create a bug ticket for further investigation as if "But do not send message if it's later than:" is required it shouldn't allow you to select no value.

#4370

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

10 years 4 months ago #238433 by zen
Replied by zen on topic [#4370] Mailer Automation CRON test queues but not send
Thank you for your help, Kyle.

I'm not quire sure if I understand what that option "But do not send message if it's later than:" mean.

Does it mean "do not sent the message if the set send date is later than xx"?

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