1. Forums
  3. Support and Presales
  5. CB Paid Subscriptions Support
  7. [#4370] Mailer Automation CRON test queues but not send

[#4370] Mailer Automation CRON test queues but not send

10 years 4 months ago #238887 by krileon
Replied by krileon on topic [#4370] Mailer Automation CRON test queues but not send
Clear out "CBSubs > Mailer > Sent Messages" by deleting all listed and retry processing the queue. I think it maybe acting as if a use limit was configured.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

10 years 4 months ago #238888 by wwildman
Replied by wwildman on topic [#4370] Mailer Automation CRON test queues but not send
Kyle, that worked. Many thanks. I don't see how I could have known this. Does it count as a bug or is there some instruction I was missing? Wesley

Please Log in to join the conversation.

10 years 4 months ago #238896 by krileon
Replied by krileon on topic [#4370] Mailer Automation CRON test queues but not send
Yeah that's a bug as "Maximum messages per customer (0=unlimited)" set to 0 should allow for unlimited re-use (even the parameter title says 0 is unlimited). I've created a bug ticket for further investigation, but for now you'll have to clear the sent log.

#4392

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

10 years 2 months ago #240753 by quantumgravity
Replied by quantumgravity on topic [#4370] Mailer Automation CRON test queues but not send
This has been a terrific thread to find ... I had every one of the problems discussed here and and this solved all of them.

I do have a follow-up question. I have a Mailer with a limit of 1,000 maximum messages per customer, since a number other than 0 was required to send a Mailer more than once.

But I still have to clear Sent Messages to get it to send again to the same subscriber. Is that user error (something I'm accustomed to), or a symptom of the same bug? I'm not sure where the software "keeps count" of the number of times a Mailer has been sent per subscriber.

BTW, this is an amazing piece of software and very solid overall. Trying to imagine what this would be like to code, I can't!
The following user(s) said Thank You: nant

Please Log in to join the conversation.

10 years 2 months ago #240872 by krileon
Replied by krileon on topic [#4370] Mailer Automation CRON test queues but not send

But I still have to clear Sent Messages to get it to send again to the same subscriber. Is that user error (something I'm accustomed to), or a symptom of the same bug? I'm not sure where the software "keeps count" of the number of times a Mailer has been sent per subscriber.

That's part of the bug. The queue should clear and resend properly, but it currently doesn't. Basically the Mailer doesn't work too hot for anything more than 1 time use mails. We'll be addressing this bug and many others with probably a 3.0.1 release after CB 2.0 stable followed by a feature release of 3.1.0 or maybe 4.0.0 (unsure yet what's going to be in it).

BTW, this is an amazing piece of software and very solid overall. Trying to imagine what this would be like to code, I can't!

Thank you, your kind words truly do mean a lot to us.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: quantumgravity

Please Log in to join the conversation.

Moderators: beat, nant, krileon
  1. Forums
  3. Support and Presales
  5. CB Paid Subscriptions Support
  7. [#4370] Mailer Automation CRON test queues but not send
Time to create page: 0.271 seconds

Facebook Twitter LinkedIn

    You are here:  
  1. Home
  2. Forums
  3. Support and Presales
  4. CB Paid Subscriptions Support
  5. [#4370] Mailer Automation CRON test queues but not send

Search

Login / Logout

User Menu