[SOLVED] Serious issue with license

10 years 11 months ago #137369 by ramtinworld
[SOLVED] Serious issue with license was created by ramtinworld
I have been receiving messages about license error repeatdly in the past and I have been trying to convience my client that this has happened maybe because of the server issue at the time when the plugin has been trying to validate it.

But has been getting very serious now. We received 5 messages today with 3 seconds gap as follows:

On site ASLIA ( www.aslia.com.au ) there is a paid subscriptions license message:

License server could not be reached. Please check that you have Internet connection (connectivity, firewall settings) or try again in half hour. Error:

Please log into administrator area and check the plugin settings.

NOTE: This email was automatically generated from ASLIA ( www.aslia.com.au ).

I have checked the backend and there was no issue with the license and everything is green.

Can you please let me know if I am missing something here?


Post edited by: krileon, at: 2010/07/12 17:07

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10 years 11 months ago #137440 by krileon
Replied by krileon on topic Re:Serious issue with license
Please note we had issued a maintenance email on the servers which the maintenance is over now and you should not be receiving such emails. Please ensure CBSubs can reach the internet at all points in time. Please let us know if you further experience any more emails.

Kyle (Krileon)
Community Builder Team Member
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10 years 11 months ago #137496 by ramtinworld
Replied by ramtinworld on topic Re:Serious issue with license

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